Support | Hawkmatix

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Support

If you need help with any aspect of Hawkmatix projects, you have many options, from reading the manuals, asking for help on the mailing lists, or requesting personal support.

Documentation

Hawkmatix projects are usually documented by a comprehensive manual when published online. Each manual is bundled with its corresponding source code when pushed to GitHub. To find specific documentation, please visit the page of your project of interest. You can find a list of all projects by clicking here.

Frequently Asked Questions

If you are new to Hawkmatix projects you may have a few questions that may have been asked, and answered, a few times before. To visit the frequently asked questions page click here.

Mailing List

If your question isn’t answered in the FAQ or manuals the support mailing list is a good resource.

Personal Support

The Hawkmatix community is a loosely organized association of volunteers, so there is a possibility that no one will be available to assist you. If the other support options do not satisfy your needs, and you feel dedicated support is necessary, you can sign up for personal support. With personal support you will have an individual assigned to you. He or she will be available around the clock via email or phone and will be able to answer any questions you may have regarding Hawkmatix projects. If you are interested in personal support or would like additional information, please send us an email.

Software is licensed under a GNU Lesser General Public License. | Documentation is licensed under a GNU Free Documentation License.

Risk Disclosure:
All trading contains substantial risks that may not be suitable for every investor. An investor could potentially lose all or more than their original investment. Risk capital is money that can be lost without jeopardizing ones' financial security or life style. Only risk capital should be used for trading and only those with sufficient risk capital should consider trading. Hawkmatix does not recommend the buying or selling of any security and any decision to buy or sell a security is the sole responsibility of the individual. Past performance is not necessarily indicative of future results. There are no guarantees that trading will result in profit. Hawkmatix and all of its contributors are not responsible for any resulting losses.
Hypothetical Performance Disclosure:
Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program in spite of trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.